01
Hospitality — Digital product
HookahPlace ID
A connected digital product for the Hookah Place chain in Moldova: iOS and Android customer apps, a multilingual web menu and an administrative dashboard for day-to-day operations.
What we built
One system for guests and operations
Guests can explore the menu, save favorites, use their loyalty account and follow venue updates. The administrative dashboard gives the team the data and controls needed for daily work.
- Digital menu with photos, prices and descriptions
- Favorites and a personal customer profile
- Six loyalty tiers with cashback or permanent discounts
- QR identification, balance and transaction history
- News, events, promotions and push notifications
- Russian, Romanian and English menu experience